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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Garver

March 16, 2025

5  out of  5
rating by Paul Garver
"I have used Finny as my own agent and recommended him to clients for years and he always does an amazing job and is super knowledgeable!"
We responded:
"Thank you , Paul! You’re the best! Finny"
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Danny Lewis

March 11, 2025

5  out of  5
rating by Danny Lewis
"I have had the privilege of working with Finny & his wonderful team for over 2 decades! I genuinely appreciate what I call their “world class customer service!” Every person of the team is always super helpful, informative, and when they don’t know the answer to a question, they ALWAYS get back to me as they promise! It’s a great feeling to be able to have 100% trust & confidence in Finny’s Team & State Farm. I know the last several years has been a rollercoaster with rates and changes. Although State Farm & Finny’s team are not perfect, I always know they are doing their best and I never question their integrity."
We responded:
"Danny! You’re the best! Thanks for a wonderful review and an even more wonderful disposition! All the best to you!! Thanks. Finny"
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Louis Kermend

March 6, 2025

5  out of  5
rating by Louis Kermend
"Dianne is awesome! Very helpful. We just saved some scratch from our last call, too. We use this office for home and auto and have been very happy."
We responded:
"Louis! Thanks for the kind words! Dianne is awesome and really nice— at least to customers. Sometimes with me, too!! Thanks. Finny"
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Molly Davidson

March 5, 2025

5  out of  5
rating by Molly Davidson
"Diane D. Is my point of contact with the office and she is always so helpful and very knowledgeable! I have all my insurance, including life insurance through them!"
We responded:
"Thank you, Molly! We appreciate the kind words about the office and Diane! Have a great night! Finny"
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Ron Weltler

March 4, 2025

5  out of  5
rating by Ron Weltler
"Transactions with this agency are like dealing with a friend. Diane D was personable and polite, and completely knowledgeable. People truly make a difference!"
We responded:
"Wow!thanks for the kind words, Ron! Simply awesome! Finny"
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Ashley McCloskey

February 25, 2025

5  out of  5
rating by Ashley McCloskey
"Everyone in the office is so helpful anytime we call with a question. We usually speak with Diane and she is amazing!"
We responded:
"Thank you for the 5 star review, Ashley! We are thankful to have you as a customer and Diane, indeed, is an awesome partner team! Thanks for allowing us to help with your insurance and financial services!! "
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Lucia McHugh

February 6, 2025

5  out of  5
rating by Lucia McHugh
"If you need help the office is always happy to assist. Been a customer since I started driving in 1991 with Finny office since 1997"
We responded:
"Lucia, thank you for all the years! You’re greatly appreciated! Thank you for permitting us to help with your insurance and financial services! Finny"
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Dwayne Dobschuetz

January 31, 2025

5  out of  5
rating by Dwayne Dobschuetz
"Finny and staff have great attention detail. Have been patient and helpful with policy changes and keeping me covered. Highly recommended."
We responded:
"Thank you, Mr Dobschuetz! We appreciate your kind review! Finny"
Profile photo of Matt Dobschuetz

Matt Dobschuetz

January 31, 2025

5  out of  5
rating by Matt Dobschuetz
"Finny and staff have consistently been there for me and my family. Great agent! Always helpful!"
We responded:
"Thanks,Dobber- I would give my gall bladder for you! You’re the best!! Finny"
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Ruben H

January 29, 2025

5  out of  5
rating by Ruben H
"If I could give my State Farm Agent in Oakbrook Terrace six stars, I absolutely would. The level of service and meticulous attention to detail I receive from this location is unparalleled. I’ve been a loyal customer since high school, and they’ve always been there for me, no matter what. They’ve effortlessly resolved any issue I’ve had with my car and general insurance questions. The agents at this location are exceptional. Ricky, Diane, Karina, and Finny himself are all stellar. I’ve thoroughly enjoyed being a client and have even recommended Finny to many people. Unlike other insurance agents, they don’t hassle you; they get straight to the point and make you feel heard. That’s a rare quality in today’s world. Whether you need insurance for your car, home, or anything else, I highly recommend Finny Racheal in Oakbrook Terrace. Don’t hesitate to speak with any of his representatives at the location. I think you’ll be positively impressed with their level of professionalism and overall kindness."
We responded:
"Ruben, what a kind review! You’re greatly appreciated! Finny"
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Dawna Page

January 28, 2025

5  out of  5
rating by Dawna Page
"Love State Farm insurance! They handle all my insurance needs, from homeowners to cars to umbrella to life!"
We responded:
"Dawna, Wow! Thanks for the kind words and thank you for letting us help with your insurance and financial needs! Finny"
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Ronald Lugay

January 24, 2025

5  out of  5
rating by Ronald Lugay
"Excellent service during my brief relocation to the Chicago area! Diane Davidson and the team at Finny Rajchel State Farm provided great service, prompt reply to any questions I had and excellent communication! Highly recommended! Thank you!"
We responded:
"Thank you , Ronald! It’s great to have you and thanks for the awesome review! Dynamic Diane is destined for greatness! Finny "
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Sandeep Reddy

January 17, 2025

5  out of  5
rating by Sandeep Reddy
"Great customer service, friendly staff!"
We responded:
"Thank you , Sandeep! Thanks for the kind review! And thanks for allowing us to help with your insurance and financial services!! Finny"
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jesse Castro

January 10, 2025

5  out of  5
rating by jesse Castro
"Best customer service i asked questions and they were answered"
We responded:
"Thank you, Jesse! We appreciate that you allow us to help with your insurance and financial services! Have a great weekend!! Finny"
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Samey Zenaldin

December 31, 2024

5  out of  5
rating by Samey Zenaldin
"Funny and his team are is super easy to work with. All my questions are handled quick and efficiently. I would recommend them to anyone looking for someone reliable to handle their insurance needs!"
We responded:
"Samey, thank you for the kind review! Have a great New Year! Finny"
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Dale Zigulich

December 11, 2024

5  out of  5
rating by Dale Zigulich
"Diane was an incredible help to me when looking to bundle our home & auto. She explained each option and coverage in detail with specific examples of how it would work. I appreciated the time she took to answer all my questions."
We responded:
"Thanks, Dale! We appreciate the review! And thank you for allowing us to help with your insurance and financial services! Finny"
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Cheryl Baird

November 15, 2024

5  out of  5
rating by Cheryl Baird
"We have been customers of Finny for years! He is attentive and available when needed. We love the prices for loyalty and we highly recommend Finny and his whole staff for your insurance needs!"
We responded:
"Awwww Thanks for the kind review- All American! CB IS THE BEST! Finny "
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daverton1

November 7, 2024

5  out of  5
rating by daverton1
"Fantastic customer service and saved me money on my insurance!!"
We responded:
"Thank you for the kind words! I’ll make sure the team knows of your happiness with us! You’re the best ! Finny"
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Ciara Wells

October 31, 2024

5  out of  5
rating by Ciara Wells
"Quick, smooth, and efficient! Very personable and helpful every time!"
We responded:
"Ciara! Thanks for the kind review! And thanks for letting us help with your insurance!! Finny"
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Jonathan Castaneda

October 25, 2024

5  out of  5
rating by Jonathan Castaneda
"Always great attitude no matter what day of the week it is!!!"
We responded:
"Thanks, Jonathan! Have a great weekend !! You’re the best! Finny "
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Gwendolyn Harris

October 23, 2024

5  out of  5
rating by Gwendolyn Harris
"Very helpful and professional😁"
We responded:
"Thank you, Gwendolyn ! And thanks for allowing us to help with your insurance and financial services! Finny"
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michael sauer

October 18, 2024

5  out of  5
rating by michael sauer
"Great group of people at this office. Diane was so enjoyable to work with. Low rates and let's face it. A State Farm ins card is like having a Gold card or protection. Otto ins and those other sites always just take you to Progressive's web page. Call here first and I bet it's lower and you actually get to speak with someone."
We responded:
"Thank you , Michael! We love helping with insurance and financial services! Have a great weekend! Finny"
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Joe McNamara

September 30, 2024

5  out of  5
rating by Joe McNamara
"Finny and office provide outstanding service , attention to detail and professional recommendations . I highly recommend . You will experience the difference in your first interaction Joe"
We responded:
"Thanks , Joe! You’re the best! "
Profile photo of Michael Fratto

Michael Fratto

September 11, 2024

5  out of  5
rating by Michael Fratto
"Finny and the crew are super helpful and very nice. Would recommend anyone to give them a visit with any insurance needs!"
We responded:
"Thank you ,Michael! Thanks for the 5 star review and for allowing us to help with your financial services !! Finny"
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Grace Kopp

September 6, 2024

5  out of  5
rating by Grace Kopp
"Diane Davidson was super helpful and genuinely wanted to help me give the best auto insurance quote around! She helped me with any and all my questions and even helped me get great discounts! I am excited to be apart of the State Farm family and look forward to working with Diane in the future especially when I add the life insurance policy bundle! Thank you again Diane!!!"
We responded:
"Grace, thanks for the kind review! Finny"